Fable Rewards terms

Fable Rewards (“the program”) is run by Evolvora (Pty) Ltd trading as Fable (“Fable”, “we”) through the Fable Rewards app. These terms, together with our privacy notice, apply when you join.

1. Two stamp cards

• The Creations card earns one stamp for every gourmet creation you buy, in any size. Ten stamps earn a free creation (Regular size).
• The Classic card earns one stamp for every classic popcorn you buy, in any size. Ten stamps earn a free Medium Classic popcorn with the seasoning of your choice.
• The two cards are separate. Stamps on one never move to the other.
• The number of stamps needed and the reward are shown in the app and may change for future stamps. Stamps you already have keep their value under the rules in force when you reach a reward.

2. Earning stamps

• Pay at the stand as usual, then show the code in your app. A member of staff scans it and adds the stamps for that sale. Stamps can only be added within a short time after the sale (normally 15 minutes), so show your code at the till.
• Each sale can be added to one account only, once.
• Free items, including rewards, do not earn stamps.
• Staff cannot add stamps to their own accounts.
• If you forget to show your code, ask at the stand; the owner may add stamps for a recent sale at their discretion.

3. Rewards

• When you reach the number of stamps needed, a reward appears in your app and your stamps on that card start again from zero.
• Show the reward in the app at the stand; staff redeem it when they hand you the item. A redeemed reward cannot be used again.
• Rewards are valid for 90 days from the day they appear, after which they expire.
• Rewards cannot be exchanged for cash, transferred to another person or combined with other offers unless we say so.

4. Refunds and mistakes

• If a sale is refunded, the stamps it earned are removed. A reward that was already issued is not taken back.
• Staff may undo a stamp or reward added by mistake within ten minutes.
• We may remove stamps or rewards that were obtained through error, abuse or fraud, and may close accounts used in that way.

5. Your account

• You sign in with your mobile number and a one-time code sent by SMS. One number is one account. Keep your phone secure: anyone who can open your app can show your code.
• The program is for people aged 18 and over who live in South Africa.
• You can delete your account at any time in the app or at fablepopcorn.com/account/delete. Unused rewards are lost when you do.
• Marketing messages are optional and separate from the program; you can opt out at any time in the app.

6. Changes and ending the program

We may change these terms or end the program. We will give notice in the app, and you will have at least 30 days to use rewards you already have. Continuing to use the app after a change means you accept the new terms.

7. Contact

Questions about the program: [email protected].